JOB DESCRIPTION

Oxyjobs.in recruiting a Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. Setting customer expectations and revenue goals. Developing plans to address customer-specific needs. Dealing with people of different backgrounds and temperaments. Solving customer issues and complaints. Maintaining good relationships with customers. Taking feedback from customers to ensure they are satisfied with the service. Adhering to all the rules and regulations of the company. Staying updated with the latest ways to retain customers.

DESIRED CANDIDATE PROFILE

To be succeed as a Customer Relationship Executive, you will possess excellent communication skills and maintain the core values of the organisation. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint.